FAQ

A: We aim to deliver orders within 7-10 days of all logos being approved. In the event of an item being out of stock then that item will follow on a backorder as soon as stock is available. If possible we will always try to offer an alternative if the backorder is out of stock for a lengthy period of time. Bespoke items generally have a lead time of around 6 weeks.

A: Standard delivery is £8.50 for the UK , £15 for Southern Ireland and The Channel Islands. For deliveries outside of these areas please contact us for a quote.

A: Whatever way suits you best, telephone, email, website, whatsapp, facebook message, a visit to our showroom or even a letter!

A: Unlike many other companies everything we produce is produced in house which means we have no minimum order quantity, we will embroider 1 polo shirt for you if you need.
Bespoke items will incur minimum order quantities, but these are clearly explained on the relevant product pages of the website.

A; Brand recognition: By incorporating your company logo and colors into your Clubwear, you can increase brand recognition and awareness. This is particularly important for Clubs that attend events regularly, as branded Clubwear can help to create a consistent and professional image.

B) Professionalism: Branded Clubwear can make your members look more professional and put-together, which can help to instill confidence in your Club.
Team unity: By encouraging all members with the same branded Clubwear, you can create a sense of team unity and identity. This can be especially important for Clubs with large teams.

C) Safety: Branded Clubwear can also serve a practical purpose by providing members with protective clothing that is designed to meet safety standards for your particular event. This can help to prevent accidents and injuries.

Overall, Clubwear can help to create a more professional, cohesive, and recognizable image for your club, while also providing practical benefits for your members.

We have 1000s of customers in just about every Industry you can imagine, we pride ourselves on our quality and reputation.

A: On each of our product pages you will find a size guide, in most instances this should be enough to enable you to work out which size you need to order. If you need any more information then please get in touch and we will be happy to help.

A: If you follow the care instructions, then no they shouldn’t shrink. Shrinkage can occur due to a variety of reasons, including:-
1. Exposure to high temperatures, either during washing, drying, or ironing, can cause fabrics to shrink. This is because heat causes the fibres to contract and tighten, resulting in the garment becoming smaller.
2. Water: Some fabrics, such as cotton, are prone to shrinkage when exposed to water. This is because the fibres in the fabric absorb water and then contract as they dry, causing the garment to shrink.
3. Agitation: Aggressive washing or drying, such as using a high spin cycle or a dryer with a high heat setting, can cause fabrics to shrink. This is because the fibres in the fabric rub against each other and become tangled, leading to shrinkage.
4. Chemicals: Certain chemicals, such as those found in laundry detergents or fabric softeners, can cause fabrics to shrink. This is because these chemicals can break down the fibres in the fabric and cause them to contract.

A: Hopefully our size guides give you enough information to obtain your sizes. If not we still have a few more options.
Measuring yourself for clothes can be a bit tricky, but with the right tools and techniques, you can get accurate measurements that will help you find the right size. Here are some steps you can follow:
Get a measuring tape: You can use a flexible measuring tape, which is commonly used for measuring bodies, or you can use a ruler and a string.
Measure your chest/bust: Wrap the measuring tape around the fullest part of your chest or bust, making sure that the tape is parallel to the ground and not too tight or too loose.
Measure your waist: Measure your waist by wrapping the measuring tape around your natural waistline, which is usually the narrowest part of your torso, just above your belly button.
Measure your hips: Wrap the measuring tape around the widest part of your hips, usually at the level of your hip bones.
Measure your inside leg: Stand up straight with your feet shoulder-width apart and measure from the top of your inner thigh down to your ankle.
Measure your neck: Wrap the measuring tape around the base of your neck, where your shirt collar would normally sit.
Remember to stand straight and avoid pulling the tape too tight or too loose. Also, it’s important to then refer to the size charts

A: You can order a sizing set to try the garments for best fit. As long as they are returned within 14 days in a resaleable condition we will arrange a credit for the garments, less carriage costs.

A: Unfortunately if the garments have had a logo applied then we are unable to accept them back.

A: Our designers can work with many file formats. In order to produce an embroidered logo we usually require a reasonable quality jpeg. For print its always best to have a print ready EPS or PDF, but if you haven’t got these don’t worry, send over what you have and we will come up with a solution. It may be that the design just needs redrawing which may involve a small set-up charge.

A: Speak to our design team, they are creating logos for customers all the time!

A:Before we apply your logo to any of the garments we go through a sampling process to ensure you are 100% happy with it.
Initially we will send you a digital sample, this enables you to check for any obvious errors. Once this is approved we will send you a sample of your logo on a piece of fabric, you can then check colour, size, stitch quality etc. This sample is exactly how it will appear on your clothing.

A: Once your logo is set-up, we can change the colours no problem. For example if your logo is white and you want some white polos, we can change the thread colour to make sure it stands out at no extra cost. We wouldn’t apply a logo with no contrast to the garment without checking with you first.

A: The base price on our website includes the application of your logo in print or embroidery to the left chest, but you may have other logos you would like to apply, such as on the arm or the reverse of the garment. These are charged based on size and we have a very simple pricing structure. A4 £3, A4 £4, A4 £5. Additional set-up costs may apply if the additional logos require creating in print or embroidery.

A: This really is personal choice. They will both last the lifetime of the garments, and they both have their own benefits. Embroidery is the more traditional process of applying the logo and is still the most popular, however it is possible to get more detail in print.
We would suggest print if you are applying a large logo on to a garment that is going directly next to the skin, for example on the rear of a t-shirt, as the backing on a large piece of embroidery can be a little uncomfortable directly next to the skin. We would also suggest print on a waterproof garment where it is important to retain the waterproof qualities of the garment.

A: Read the care label: Check the care label on your clothes for any specific instructions on how to wash and dry them. Some fabrics may require special treatment, such as washing in cold water or air-drying instead of using a dryer.

Wash in cold water: Using cold water instead of hot water can help prevent shrinkage, especially for natural fibers like cotton and wool.

Use a gentle cycle: When washing clothes, use a gentle cycle to avoid agitating the fabric too much. This can help prevent shrinkage and also extend the life of your clothes.

Air-dry: If possible, air-dry your clothes instead of using a dryer. Tumble-drying can cause shrinkage, especially if the heat setting is too high.

Avoid using fabric softeners: Fabric softeners can cause fabrics to shrink, so it’s best to avoid using them if you’re trying to prevent shrinkage.

Stretch clothes after washing: If you notice any shrinkage after washing, you can try stretching the clothes while they’re still damp. Gently pull the fabric in all directions to help restore its original shape.

A. Garment bobbling, also known as “pilling,” is the formation of small balls or knots of fibers on the surface of a fabric. This occurs when fibers break and become tangled with other fibers on the surface of the fabric, usually as a result of friction during wear, washing or drying.

There are several factors that can contribute to garment bobbling, including:

Fabric quality: Poor quality fabrics tend to pill more easily than high-quality fabrics.

Fiber type: Certain types of fibers, such as wool and acrylic, are more prone to pilling than others.

Friction: When the surface of the fabric is rubbed repeatedly against another surface, such as during wear or washing, it can cause the fibers to break and become tangled.

Washing conditions: Harsh washing conditions, such as high temperature, abrasive detergents, and a long spin cycle, can contribute to pilling.

Age: As garments age and the fibers become weaker, they are more likely to pill.

To prevent garment bobbling, it is recommended to choose high-quality fabrics, wash garments in gentle cycles inside out, using mild detergents, and avoid drying garments in the dryer on high heat. If the garments do go in the dryer turn the garment inside out. Additionally, avoiding friction by not wearing a garment too frequently can help prolong its lifespan.

A: You can iron over an embroidered logo as you would the rest of the garment. For a printed logo we would suggest irorning on the reverse, or placing a tea towel between the iron and the print to protect the printed logo.